Please read these terms and conditions carefully before booking any tour with Thapa's Tours & Travels. By making a booking, you agree to be bound by these terms.
Bookings are confirmed only upon receipt of a non-refundable deposit of 30% of the total tour cost. The balance payment must be made 15 days prior to the tour departure date.
We accept payments through bank transfer, credit/debit cards, and digital payment platforms. All payments should be made in Indian Rupees (INR).
Tour prices are guaranteed once the deposit is received. However, prices are subject to change in case of government tax revisions, fuel price hikes, or other unforeseen circumstances beyond our control.
| Cancellation Period | Cancellation Charges | Refund Amount |
|---|---|---|
| More than 30 days before departure | 30% of total cost | 70% refund |
| 15-30 days before departure | 50% of total cost | 50% refund |
| 7-14 days before departure | 75% of total cost | 25% refund |
| Less than 7 days before departure | 100% of total cost | No refund |
| No show | 100% of total cost | No refund |
Note: For special permits (Nathula Pass, North Sikkim, etc.), the permit fees are non-refundable once applied.
Date changes are subject to availability and may incur additional charges. Requests for date changes must be made at least 15 days prior to the original tour date.
We reserve the right to modify itineraries due to weather conditions, road closures, political unrest, or other circumstances beyond our control. Alternative arrangements will be provided wherever possible.
If the number of participants changes after booking, the tour cost may be recalculated based on the new group size.
We provide services as described in the itinerary. We are responsible for arranging accommodation, transportation, guides, and permits as specified in the tour package.
Clients are responsible for:
We are not liable for circumstances beyond our control including but not limited to natural disasters, political unrest, strikes, flight cancellations, or epidemics.
Sikkim involves high-altitude travel. Clients should consult their doctor before booking, especially for tours to North Sikkim (Lachen/Lachung) and Nathula Pass.
Comprehensive travel insurance including medical evacuation is mandatory for all tours. Clients must provide proof of insurance before tour commencement.
We follow all government safety guidelines. However, adventure activities involve inherent risks, and clients participate at their own risk.
For certain areas in Sikkim (Nathula Pass, North Sikkim, etc.), permits are required. We arrange these permits but approval is subject to government discretion.
Mountain weather is unpredictable. Tours may be modified or cancelled due to weather conditions for safety reasons.
Clients with heart conditions, blood pressure issues, or respiratory problems should consult doctors before booking high-altitude tours.
We respect your privacy and protect your personal information. Your data is used only for:
We never sell or share your information with third parties for marketing purposes.
If you have any questions about our terms and conditions, please contact us before booking.
Contact UsLast Updated: January 2024